Payment Policy Makeovers
The administrative aspect of owning a teaching studio can be tricky at times, especially when it comes to money. And though it wasn’t easy, this summer I made the decision to go forward with a payment policy change that I’ve been contemplating for a couple years now.
Up until now, I had been charging per lesson. If a family cancelled — regardless of the reason or amount of notice given — they didn’t pay. Now while most of my students attend regularly and give plenty of notice for absences, this lax “per lesson” payment policy was resulting in quite a bit of lost income for me. It took some brainstorming, but I came up with a solution that I think will benefit everyone.
It’s always nerve-racking to make a big change like this, so I spent quite a bit of time putting my new policy into writing. I wanted to be clear yet concise in my explanation, and judging from the positive feedback that I’ve received so far from my clients, it seems that I managed to do so.
I’d like to share the letter explaining my new payment policy for those of you who, like me, need to revamp your own policies. Perhaps I can save you a little bit of the time I took to write it!